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Our locations

You can find our offices at the following locations :


Chester Office
The Bluecoat, Upper Northgate Street, Chester, CH1 4EE

Open Mon – Fri – 9 am to 4 pm (Drop-in and appointments)

Ellesmere Port Office
1 Whitby Road, Ellesmere Port, CH65 8AA

Open Mon – Fri – 9 am to 2 pm (Drop-in and till 4pm for appointments)

Northwich Office
Meadow Court, Meadow St, Northwich, CW9 5FP

Open Mon – Fri – 9 am to 4 pm (Drop-in and appointments)

Winsford Office

Wyvern House Winsford CW7 1AH

Open Mon – Fri – 9 am to 4 pm(Drop-in and appointments)


We also provide Outreach services in the local community.  Currently these services are offered at:

Frodsham – 61 Main St, Frodsham, Cheshire WA6 7DF
Thursday 10.00 – 1.00

Lache –  89 Cliveden Road, Lache, Chester CH4 8DT
Wednesday 9.00 – 3.00

Neston – Parkgate Rd, Neston CH64 6QE
Second & Fourth Wednesday every month
09.30 – 1.00

What happens when you get to us
You’ll be offered a short session with an assessor, who will identify the most
appropriate way for us to help you. This could be giving you the information you
need to solve your problem yourself, or it could be making an appointment to
discuss your problem further – in person, by phone or by email. Sometimes we might
direct you to a different organisation that is better placed to help.