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Dealing with money issues can sometimes be off-putting, but if you don’t understand how things like credit or mortgages work, you could end up losing out financially or getting yourself deep in debt. The following pages will give you the information you need to make the right choices, including help to deal with your debt problems, how to avoid losing your home and how to get your finances back into shape.
The Citizens Advice information site is the best place to start looking for help and advice. Click the button below.
Search below for contact details of organisations who may be able to help further.
Debt
| Service | Contact number or website | Description |
|---|---|---|
| National Debtline | 0808 808 4000 nationaldebtline.org |
Free debt casework |
| Stepchange | 0800 138 1111 www.stepchange.org |
Assistance setting up payment plans |
| Payplan | 0800 280 2816 www.payplan.com |
Assistance setting up payment plans |
| CWAC Home Visits | 0300 123 7021 |
Home visits for general money advice |
| British Legion | 0808 802 8080 |
Benefits, debt and housing for forces/ex-forces |
| Business Debtline | 0800 083 8018 www.businessdebtline.org |
Assistance with business debts |
| WVHT Money Matters | 01606 813 341 www.wvht.co.uk |
Money Advice for clients in WVHT properties |
| GamCare | 0808 8020 123 www.gamcare.org.uk |
Information and advice for those affected by gambling addiction |
| Rethink | 0808 801 0525 www.rethink.org |
For those affected by MH issues – Guidance around MH Act, money, care, benefits, carers’ needs |
Tax
| Service | Contact number or website | Description |
|---|---|---|
| HMRC Helpline | 0300 200 3300 |
Any HMRC tax issue, including Tax Credits |
| Tax Help for Older People | 0845 601 3321 / 01308 488066 |
For 60 yr olds and over with income £20,000 or less |
| Tax Aid | 0345 120 3779 taxvol.org.uk |
For under 60 yr olds with income £20,000 or less |
| IFA | www.ifa.org.uk |
To find an accountant for help with tax issues, forms etc |
General
| Service | Contact number or website | Description |
|---|---|---|
| Citizens Advice Consumer Helpline | 03454 04 05 06 (lcl rate) / 0808 223 1133 (free) |
Specialist service capable of referring through to Trading Standards |
| Which | www.which.co.uk |
Free consumer information online, subscription is not free |
| Action Fraud | 0300 123 2040 www.actionfraud.police.uk |
Fraud and scams investigations |
| Equality and Employment Law Centre | 0151 237 2664 www.equalityandemploymentlaw.co.uk |
Discrimination advice in sale of goods/access to services (legal aid) |
Ombudsmen
| Service | Contact number or website | Description |
|---|---|---|
| Parliamentary and Health Services | 0345 015 4033 | |
| Legal | 0300 555 0333 | |
| Communications | 0330 440 1614 | |
| Energy | 0330 440 1624 | |
| Furniture | 0333 241 3209 | |
| Rail | 0330 094 0362 | |
| Financial | 0800 023 4567 | |
| Motoring | 0345 241 3008 |