Our offices will be closed from 4pm on Friday 22nd December 2023 and will re-open again at 10am on Tuesday 2nd January 2024.

If you require help and advice during this period please use our online resources, which have details of local organisations offering emergency support.

If you need urgent mental health crisis support there is help available 24 hours a day, 7 days a week for people of all ages.

You can also call the Samaritans for free 24 hours a day, 365 days of the year.

The HELP scheme can offer support such as food vouchers, recycled goods and limited payments for emergency funding in a crisis.

Housing Options has an Out of Hours number if you need emergency accommodation. Call them on 0300 123 7035.

There are a number of organisations you can contact if you are experiencing domestic violence.

The following helplines are available (except Bank Holidays)

  • Help to Claim (0800 144 8444)
  • National Debt Helpline (0800 240 4420).
  • Adviceline (National number only) (0800 144 8848)

Published: December 7, 2023

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