You can access our online resources 24 hours a day

You can contact us by email 24 hours a day

You can speak to an Adviser by calling our Adviceline between 10am until 4pm, Monday to Friday

You can see us in person by visiting any of our Community Access Points located throughout the district during the times we are available.

You can use webchat and chat with a trained adviser online about general issues from 9am – 5pm, Monday to Friday or specifically about;

• Applying for Universal Credit from 8am to 6pm, Monday to Friday
• Debt from 8am – 7pm, Monday to Friday
• Issues with your gas and electricity from 9am – 5pm, Monday to Friday
• Any consumer issues, from 9am – 5pm, Monday to Friday