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Citizens Advice Cheshire West

Citizens Advice Cheshire West

Citizens Advice Cheshire West provides free, impartial advice and information on a range of issues. We can help with most problems from employment, benefits, housing and debt. Our advice is independent and completely confidential.

We deliver the aims and principles of Citizens Advice nationally by offering a comprehensive service of information, advice, advocacy and representation, and by working actively for change in the policies and practices of organisations that impact on the lives of our clients.

Contact us

Phone us on 0344 57 66 111
Mon to Fri 10 am to 4 pm

Visit one of our offices
Open: Mon - Fri, 9 am to 4 pm.
No appointment is necessary

Family Email Advice Line

Are you looking for advice in matters of family law?

The Family E-mail Advice Line (FEAL) is a FREE service offering independent, written legal advice on all family issues. The scheme is operated by postgraduate students at The University of Law, Chester centre.

All advice is given in writing and is closely supervised by a practising solicitor, University tutor or external supervising solicitors if appropriate. As a client, you can be assured that the service you receive will be professional and to a standard similar to that offered by high street solicitors.

To use this service, view the terms and conditons here and then complete the form with details of your enquiry


Our volunteers benefit from their experience of working with us. Retired volunteers believe it keeps them mentally active and nine in ten unemployed volunteers say it helps them move into employment or education.

Volunteers make our work possible. The work is both rewarding and fun. We always need more volunteers.

To find out about our local volunteering opportunities, select our menu link above or email

Social Media

Cheshire West and Chester Council Lottery funded AQS